Q & A


Where is free wifi spot?

Shinmondori Tourist Station, Kicchokan, Izumo Airport,

Some countries, renting at your home country may cost less so check around before you visit Izumo! 

Is there a guide in English and other languages?

①Good will English Guide, GoEn is an organization for English Guide. 

Please end a e-mail to
Goodwill English Guide in Izumo GoEn at izumogoen@gmail.com

They are volunteer group to show around Izumo Taisha for free of charge.  Charge may apply to an organization or company. 

Please fill out this form as well for reservation.  Reservation need to be made 1 week in advance! 


②Shimane Interpreter Guide Association
Please see HP for the details.  Available Languages:  English, Chinese and Korean

Where can I buy SIM card?

Internet and some shops in Japan but not found in Izumo. So we highly recommend to order prepaid SIM card before you come to Japan. There are very handy service provided so you can pick up your SIM card at arriving airport.  There are few different SIM cards availle in Airpot as well usually on arrival floor. 

Can I use JR Rail Pass?

There is sleeper train Sunrise Izumo from Tokyo to Izumo. You can use your pass for that.  but you can only book this train a month before at JR Midorino Madoguchi where the ticket sales counter. 

Valid to use JR bus from Hiroshima-Izumo with your pass!!

Where is the beautiful spot to see the sunset?

Hinomisaki, Inasano Hama and Kirara Beach are the top three but we are facing sea of Japan so coast side there are many many hidden spot for you to explore!
You may find dolphine swims!! 

Where is coin lockers or luggage service?

Lockers are in JR Izumoshi Station, Shimane Ancient Museum of Izumo, ETC.

Where to exchange money to Japanese Yen?

You can exchange money at Sanin Godo Bank Izumo Branchhl=jaDispense Japanese Yen. *Japan Post Bank Yucho:  to find nearest ATM search“ 郵貯ATM”
*Seven Bank at SevenEleven

A Where can I rent a bike?
B Can I rent it over night?

1: Izumoshi Station (Near Ichibata Train Station)
2: Ichibata Railway Unshu Hirata Station
3: Susano Hall (Near Izumo City Office Susa Branch)
4: Ichibata Railway Taisha Mae Stataion
5: Kicchokan 
6: Shimane Ancient Museum of Izumo
7: Kanko Center Izumo

You can pay for 2 days in advance to use it for 2 days.

*Most of the bikes are electric bikes

Have a safe ride and Enjoy Izumo. 

Can I bring the bikes to trains and buses?

Yes but only into Ichibata Railways with Extra Fee¥310

Is there any transportation discount?

JAL one flight to Izumo per person is 10800 Yen
JR Railpass  All over Japan 
Willerexpress Bus discount for Tokyo to Izumo
Local Ichibata Railway 1 day pass http://www.ichibata.co.jp/railway/lang/en.html
Enmusubi Perfect Ticket :  3 day pass for Local Ichibata Trains and buses (except JR) .  ¥1,000 per tickets (Valid from May 1 2017 to March 31 2018 see detail here.  http://www.kankou-shimane.com/en/?p=6634
Valid for Ichibata Bus, Train, Airport Bus (except JR, Highway bus(Tokyo, Kyoto, Osaka, Okayama,  Hiroshima, Tottori)   Please show passport at purchase. 
*Show your ticket to get discount in more than 30 Shops and Museums. 
**Useful HP to check the time table and fare for JR.  Check here

For Emergency and natural disaster, what should we do?

Please review Izumo City Emergency and other guidelines. 
We have service in English, Portugese, Korean and Chinese (Mandarin) for emergency (Amburance). 

Is there any discount or coupons service?

Show your passport or ID for admission discount at listed places below! 
Shimane Ancient museum of Izumo 600 yen → 300yen
Tezen Museum 600 → 300
Izumo Quilt Museum700 → 490
Kojindani Archeological museum 205 → 102yen
More discounts coming SOON!

How is the weather and temperature?

Can I use Drone and photograph or take video recording?

We cannot use drone around Izumo Taisha Grand Shrine and other areas require permission.
Please see regulations and law here at this site.